A WCET Closer Conversation: Ensuring Quality in Digital Learning

Brenda Boyd

Vice President, Program Services, Quality Matters

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Brenda Boyd currently serves as vice president, program services, for the international quality assurance non-profit organization Quality Matters. In this role, she is responsible  for the professional development and quality assurance departments and the regular updating of the Quality Matters higher education rubrics. Brenda has extensive experience in both community college and university settings and has devoted her career to supporting faculty and institutions to move to quality digital teaching and learning.

Ryan Faulkner

WCET Steering Committee, Dean of Online Learning, College of Eastern Idaho

ryan.faulkner@cei.edu

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I am celebrating my 23rd year of professional distance education work experience and my 6th year at CEI. I began my professional career at Idaho State University managing video courses and later transitioned to online learning. While at ISU and working full-time I completed my Master’s degree in Instructional Technology and later my Doctoral degree in Higher Education Leadership in 2015. In January of 2018, I was hired by CEI to develop an online learning program from scratch as CEI transitioned to a community college from EITC. I have previously served as a WCET steering committee member and am also in my second term serving on the SAN Advisory Group representing 2-year colleges. For fun I spend as much time with fiance and my dogs as possible. I also have a pet turtle named Pokey.

Shannon Riggs

Associate Vice Provost of Educational Programs and Learning Innovation, Oregon State University

shannon.riggs@oregonstate.edu

@ShannonRiggsLinkedIn Profile

Shannon Riggs serves as associate vice provost of educational programs and learning innovation for Oregon State University in the Division of Educational Ventures. Shannon is responsible for strategically expanding educational programs and credentials across Oregon State’s campuses and education platforms, including online degree programs and shorter-term alternative credentials. She is currently serving on the Board of Directors for Quality Matters and is the past chair of the WCET Steering Committee.